OurTenant 4+

I had to enter an emergency work request and at the end it asked if anybody has Covid, to which I answered yes. The app immediately “noped” out of there and won’t reopen. However, the task was scheduled and was completed.

I had to laugh, it was like the app was afraid of catching the virus.

Anyway, I have uninstalled the app and will shortly reinstall it, which should fix the problem … unless it is an issue with handling a message from the server. We will soon find out.

We are glad you’ve offered a renewal of lease. But we’ve had issue with carpet before leasing the premises. It’s too old and needs repairing same with curtain rod, they are in a verge to fall at any time. The bathroom tiles is also broken before we entered the premises. So we want to know what changes will be made if we renew the lease. We also requested for the bush to be cutoff in the parking spot because the tree branches are touching the jeep’s upper part causing scratches but there were no response. The building is quite old too and cockroaches are everywhere no matter how much we try to keep the rooms clean. Even the pest control explained to us stating, these buildings are pretty old and cockroaches will not disappear unless we do a pest control every 3-6
months. So we were wondering if you could help us find other apartments or a studio apartment if available in the same range $370-$400.
With regrds
Deeya & Bikash

Terrible user experience. Would give 0 or negative stars if I could. Many many issues, just naming a couple: Managing rental payment is very confusing with very limited customisation options. Fees are unavoidable except by paying in person at a post office. Bank and personal details stored in the app, no option for 2 factor authentication. Selecting Edit maintenance requests does not allow you to edit anything! No option to cancel the maintenance request when water problem resolved itself. Seriously?! Can’t wait for the time when I never have to use this miserable app again. It should be canned and redeveloped by developers that actually know what they’re doing. Shame on any real estate agent that inflicts this suffering on their tenants.